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This accessibility statement applies to LGInform (

This website is run by the Local Government Association (LGA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some map and chart areas do not have sufficient colour contrast due to their complexity
  • Some text around charts and graphs are small
  • This website has been optimised for desktop and tablet. Users on mobile phones will be able to access the same functionality, but some extra horizontal scrolling may be necessary

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print email 
We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility

LGInform is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Headings and hierarchy 

Some headings do not follow the appropriate heading hierarchy structure with occasional jumps to a lower level heading. 

This fails SC 1.3.1: Info and Relationships. Examples of this failure are hard coded into some of our maps and cannot be manually overridden. 

Chart areas

Some graphs and charts require a degree of horizontal scrolling when viewed on mobile devices. This fails SC 1.4.10 Reflow. 

By-pass blocks

A general skip to content button is available but throughout the site, where there are interactive graphs, further skip methods should be made available to the user. Additional work will be completed to ensure that navigation landmarks are used in a more predictable way. The related SC is 2.4.1 By-pass blocks.

Content not within the scope of accessibility regulations

We use maps to dispaly geographic information. We have done our best to improve the accessibility of our maps with appropriate labels and colours. The lack of labels in some of our maps would fail SC 2.5.3. However, maps are exempt from the accessibility regulations.

Disproportionate burden

Reading age

The reading age of materials for much of the website is higher than ‘lower secondary’ level. This is due to the technical and detail necessary to produce our reports. Therefore the website does fail on SC 3.1.5 Reading Level.

We believe that we have provided multiple means of understanding the information available, and that it would be of disproportionate burden to alter the language in what is a naturally complex field.


The PDFs that are generated from chart areas do not yet come with tags to make them screen reader compatible. While long term we do want to rectify this for PDF users, we do provide the content in multiple other formats for users to choose. 

Preparation of this accessibility statement

This website was last tested on 7 March 2022. The test was carried out by Porism. 

This statement was prepared on 6 August 2022..